Last Updated: January 21, 2020
What personal information do we collect from the people that visit our blog, website or app?
When placing an order, you provide your name, e-mail and mailing addresses, credit card number and expiration date and the phone number of your shipping address. We need this information to process and fulfill your orders, and to notify you of your order status.
When registering, submitting a comment, or completing a form on our site, as appropriate, you may be asked to enter your name, your company name, email address, mailing address, phone number and/or other details to help us answer your inquiry or provide information to you.
When do we collect information?
We collect information from you when you place an order, register on our site, submit a comment, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you place an order, register, submit a comment, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To improve our website in order to better serve you
- To allow us to better service you in responding to your customer service requests
- Identifying you on our website to customize your experience
- Providing information and requests for products, services, subscriptions or information
- Delivering products or services
- Marketing and advertising products and services
- Conducting research and analysis
- To take actions to enforce our agreements and policies
We may retain your information for as long as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled. It will not affect the user’s experience that makes your site experience more efficient and some of our services will not function properly.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide you with advance notice. This does not include website hosting partners and other third party providers who assist us in operating our website, conducting our business, or servicing you, such as scheduling and performing services or installations so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law or respond to a government request, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses such as conducting research and analysis.
Third Party Links
Occasionally, at our discretion, we may link to third party sites on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
You may at any time:
- Stop receiving marketing or promotional e-mails, direct mail, phone, and mobile marketing communications.
- Update and correct your personal information.
- Request removal of information you post on our digital properties. In some cases, we may not be able to remove your content or personal information, in which case we will let you know if we are unable to do so and why.
To do any of these, let us know by one of these methods:
- Follow the directions in a marketing e-mail, direct mail, or mobile communication that you receive from us.
- Provide your request and current contact information through one of the contact methods listed under “Contact Us” below.
Please note: Even if we are able to anonymize or make your content or information no longer visible, this does not ensure complete or comprehensive removal of your content or personal information from the Internet.
Social Media Features
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not knowingly market or provide services to or collect information from children.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
- Within 7 business days
We will notify the users via in site notification
- Within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, and gives recipients the right to have emails stopped from being sent to them.
To be in accordance with CANSPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at the email address below and we will promptly remove you from ALL correspondence.
DISCLAIMER OF LIABILITY FOR DATA BREACH
We are committed to protecting the security of your personal information and use technical, administrative and physical security measures that comply with applicable federal and state laws. When we collect or transmit sensitive information such as a credit or debit card number, we use industry standard methods to protect that information. However, no website, e-commerce solution, system, data transmission, or storage is completely secure. As a result, while we strive to protect the personal information we maintain, we cannot ensure or warrant the security of any information that you transmit to us.
We shall not be liable for any loss or damage which may occur as a result of any virus or breach of security. We shall not be liable for any loss or damage suffered by any person as a result of the use, misuse, or reliance on the information and content on this website.
Whilst making every attempt to secure personal data, we shall not accept responsibility for any unauthorized access or loss of personal information that is beyond the control of Vektween.
You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.
Email: [email protected] or [email protected]